Badawix Co. products are made to order, which is a tidy way of saying we don’t keep a mysterious warehouse full of shirts waiting for attention. Once you place an order, our production partner prints it, packs it, and sends it on its way.
Production Time
Production usually takes 3 to 5 business days before your order ships. This is the printing stage, not the shipping stage. Your item is being made specifically for you, so it needs a little time to become real.
Shipping Time
After production, standard US shipping usually takes another 3 to 7 business days. Most US orders arrive within 7 to 12 business days from the order date, including production and shipping time.
International shipping times vary by product and print provider. Available shipping options, costs, and delivery estimates are shown on each product page and at checkout.
Carrier delays can happen, because carriers are independent life forms with their own weather problems, routing systems, and occasional dramatic pauses. Once a package is with the carrier, delays are outside our control, but we’ll still help where we can.
Where We Ship
Shipping destinations depend on the print provider for each product. Some products may have different available destinations than others.
You’ll see the available shipping options, costs, and delivery estimates on the product page and again at checkout. That’s the place to check before making plans with your porch.
Tracking
When your order ships from our production partner, you’ll receive a tracking link by email. Please give the tracking link a little time to update. Sometimes the package has moved before the tracking page admits it.
Multiple Packages
If your order includes multiple items, they may ship separately in more than one package. This can happen when items are produced or packed separately. You may receive more than one tracking link, and packages may arrive on different days.
Wrong Shipping Address
If you entered the wrong shipping address, contact us quickly at [email protected]. We can only try to update the address before production is complete. Once an order has entered shipping, we may not be able to change the destination.
Lost Packages
If your package appears to be lost in transit, contact us. We’ll work it out with the carrier and help figure out the next step.
Contact
Questions, shipping concerns, quiet panic about tracking? Email [email protected] or use our contact page.